After Farmers cancelled my policy over the Witch Creek fires, the Altenbern Agency contacted me. They had affordable solutions. And, I can't say enough about the quick service follow up. Yana is the best ever! Thank you!

I needed home insurance and quickly realized it needs to be bundled with car insurance in order to get a discount on both. Yana in John Altenbern's office knocked it out the park- I now have better auto coverage then before and I have a discount on the home and auto bundle. It's than any other bundle discounts I came across. Yana is also really friendly and easy to work with (I ask a lot of questions). Highly recommend.

I have used this insurance agency since moving into North County. They give superior customer service. Ann Patterson goes above and beyond with her efficient follow-up.

My family and I have been with John Altenbern and his team since 1999 and have used him for all of our policies since. He is very knowledgeable and effective in managing all levels of needs from auto, home, life, umbrella, and small business insurance. Better yet, he is always accessible, aligns himself with clients needs, and handles any problems quickly and efficiently. He has personally helped us out on more than one occasion and I would highly recommend John and his services to anyone.

If you want a professional yet personal insurance agent then John Altenbern is your man. We have been insured through him for over 20 years with our auto, home, umbrella and life insurance. He always listens closely to all your needs and does his best to accommodate them. You will be in good hands when you choose John Altenbern!

John and team are very friendly and efficient. John has an easy going and engaging personality which makes folks want to do business with him. His staff responds quickly to whatever question and/or situation you may have. If you are looking for an insurance company with a solid reputation with people you can count on, John and team are your answer. We have used this company for over 20 years for our home, auto, umbrella, identity and life insurance needs.

John and his incredible staff have taken such good care of us and our insurance needs for nearly 20 years. We have our home, auto, and life policies with Farmers and couldn't be happier. They have come through every time we've needed them without fail. John and his team make the entire process completely painless. Recently we moved and needed a new home insurance policy as well as a renters policy (we did a rent back until we were ready to move) and his office handled everything. We really appreciated all of the wonderful service because going through a move is stressful enough! If you're shopping around, do yourself a favor and give this Farmers office some serious consideration. We'll never consider going anywhere else.

Farmers has been instrumental in helping me with a water leak in my home. It has not been fun--but John and his team (including Russel Haigis) have made the process seem easy and as pain free as possible. I have never had to file a claim with my insurance company until this point--and have heard terrible stories about water leaks--but to the contrary, I have felt nothing but support through this process by John and his team. Thank you all for caring about me and my home.